Haus of Confidence MedSpa (“we”, “us”) is committed to safeguarding the privacy of our website visitors, clients and patients. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect. When you book, contact us, or visit our website, we may collect your name, phone number, email address, appointment details, and the content of messages you send us. Our website may also collect standard technical information such as your IP address, browser type and pages visited, through cookies and similar tools.
Messaging and communications. When you contact us through Facebook Messenger, Instagram, text message, email, phone or our website chat, we receive the content of your messages, your name and your contact details. Our staff use this information to respond to you, schedule appointments and provide care. We do not sell this information and we do not send automated marketing messages through these channels without your consent. You can opt out of text messages at any time by replying STOP.
How we use information. To provide and schedule services, respond to your questions, send appointment reminders and confirmations, process payments, improve our website and services, and comply with legal obligations.
Health information. Medical information you share with us as a patient is protected under HIPAA and our Notice of Privacy Practices, which is provided at your visit.
Sharing. We share information only with service providers who help us operate (scheduling, messaging, payment and analytics providers), as required by law, or with your consent. We do not sell personal information.
Your choices. You may request access to, correction of, or deletion of your personal information by contacting us at info@hausofconfidence.com or through our contact page. We will honor requests as permitted by law.
Data retention and security. We keep information as long as needed for the purposes above and as required by law, and we use reasonable administrative and technical safeguards to protect it.
Children. Our services and website are not directed to children under 18.
Changes. We may update this policy; the latest version will always be posted on this page.
Contact. Haus of Confidence MedSpa, Scottsdale, Arizona. Email: info@hausofconfidence.com.